Clemo Fiat

Vehicle Sales Apprentice

We are looking to recruit an vehicle sales apprentice.The successful candidate will work in the sales team at the Fiat and Citroen showroom on Bradford Road.

The candidate requires an to possess an interest in cars and a passion for customer care. The successful candidate will learn how to handle customers in a professional, friendly and courteous manner.

Other skills that may be required are:

• Communicating information electronically
• Valuing vehicles for part exchange
• Improving customer relations
• Assisting customers to secure finance for purchase
• Forecasting, monitoring and evaluating personal sales performance
• Managing yourself
• Designing, implementing and evaluating sales plans

On satisfactory completion of the first year's training the apprentice will be eligible for a company vehicle. In-house training will be further complemented by manufacturer training courses including Level 2 & Level 3 NVQ's on Vehicle Sales.

Level 2 NVQ in Vehicle Sales

Qual Ref: 100/2792/0

This qualification covers activities within the motor industry that relate to vehicle sales personnel working in all types of dealerships, specialist sales centres and garages

The qualification covers the basic techniques for today's motor industry:

• All aspects of health & safety
• Maintaining positive working relationships
• Giving customers a positive impression of yourself and your organisation
• Selling vehicles and services to customers in face to face settings
• Understanding of how the above selling skills operate

Other skills that may be required are:

• Using information technology to enter and find data
• Conducting vehicle demonstration test drives
• Following up and actioning sales leads
• Appraising vehicles for part exchange
• Monitoring the delivery of vehicles to customers

Level 3 NVQ in Vehicle Sales

Qual Ref: 100/2793/2

This qualification covers activities within the motor industry that relate to vehicle sales personnel working in all types of dealerships specialist sales centres and garages.

The qualification covers all the techniques for today's motor industry:

• All aspects of health & safety, maintaining positive relationships and good housekeeping
• Selling vehicles and services to customers in face to face settings
• Generating and following up sales leads
• Negotiating vehicle sales
• Negotiating fleet and business vehicle sales
• Monitoring the delivery of vehicles to customers
• Contributing to maintaining effective customer service
• Understanding of how the above selling skills operate

A clean driving licence is required.

For further details send your CV to Karen Hetherington at the following address: karenh@clemo.co.uk